United Co-op - Franklin

Dave Spodeck a year ago

Went in yesterday for a bag of Prodiamine. So much different than a big box store. Very friendly and helpful from the get-go. Even made sure to mention that it contained a certain % of Nitrogen. (I was going to add some in about 2 weeks, which definitely would have delayed my Bermuda coming out of dormancy due to burning.) Price was great. Even greater was dealing with gentleman who was knowledgeable on the 'science' of lawn care. Highly recommend the Co-op in Franklin.

Melanie Newberry a year ago

They need to change their agreement for returns to not say you can return to any co-op store because if they don't sell that particular brand of blue jeans then they won't take them back which is a crock so I would advise them to change the wording on their sales receipt. I would rate them lower than a one if I could. It's a misrepresentation of what they say on their sales receipt so make sure they sell what you're taking back at that particular Co-op. Other than that I found this a very nice store but that part sucks.

Dawn Vander Weide 2 years ago

I love this place! They have everything I need for my little farm, and their employees are seriously knowledgeable and helpful. I bought my first chicks here, and they are now my prized hens. Thank you.

Bob Smith 2 years ago

Since when does a nice happy little country community feed store place like this get two guys working there who have attitudes. One is a police sargeant in his other job and handed out a ticket over $400 to a customer who parked close to the building - he and the other guy who works there acted very smug and rude about helping load my car also. What is wrong with this picture??

Sylvia Romanczak Edited 7 years ago

Well. Usually I am buying dog food from co-op in Columbia. In occasion in Franklin. My last bag of dog food Yukon river by Victor had bugs in it. Contact staff. Lady was nice and she asked me to bring the left of the food and the bonus bugs in to the store. I came and the manager didn’t even came out to talk to me. Just pass the information that nothing they can do about it. Offer me a discount on next bag. I didn’t feel like the dog food with bugs will be better if will discounted. I passed on the offer. In my opinion it was very bad customer service. The manager should be a always an example for others who works there. I was hoping they will at least contact victor company. Didn’t expect impossible from them. Well, lesson learned. Last time spent any money there. ***in response to you’re reply. The girl who I was speaking with was the only girl working at the back counter. She spoke with me over the phone and in the store. In the store she said she spoke to you and the proposal from you (in the back room) was to discount a new bag. I could care less about the discount, the point was I was just trying to let you know one of the bags had worms in it. (Which I left for you in a bag